Patients describe Omar as gentle, thorough, and a great communicator. Cleanings, preventative coaching, and the kind of bedside manner that turns a dreaded twice-a-year visit into a calm one.
A board-certified doctor, three hygienists who patients ask for by name, a dental assistant, and an office manager who already knows your insurance. Plus one comfort dog who will absolutely lie on your lap if you ask.
Dr. Coles leads the clinical team at Biltmore Dental Center and is known among patients for walking through every option, every X-ray, and every step of a procedure before anything starts. He treats general, cosmetic, restorative, and emergency cases for adults, teens, and seniors across Phoenix.
His approach: customized treatment plans rather than one-size-fits-all care, and a commitment to treating every patient with respect, dignity, and compassion — whether you're here for a routine cleaning or a same-day emergency to save a tooth.
"Dr. Coles was amazing! He walked me through every step of treatment and even texted to check on me after my root canal."
Read enough of our reviews and the same names show up over and over again. Here they are.
Patients describe Omar as gentle, thorough, and a great communicator. Cleanings, preventative coaching, and the kind of bedside manner that turns a dreaded twice-a-year visit into a calm one.
Rubi handles routine and deep cleanings with a focus on keeping patients comfortable from the first instrument tray to the last rinse. Calm, careful, and patient with first-timers.
Maria rounds out our hygiene team. Preventative care, cleanings, and the small day-to-day coaching that keeps the next visit shorter and easier than the last.
Genesis assists Dr. Coles chairside, from routine fillings to longer restorative appointments. She's the one keeping the rhythm steady so you stay relaxed throughout.
Devyn runs the front office. She's typically the first voice you'll hear when you call, the one walking through insurance and treatment plans, and the reason new-patient paperwork doesn't feel like paperwork.
Our office comfort dog. Will calmly lie across your lap during your procedure if it helps you relax — which, according to more than one patient, it absolutely does.
Every member of this team works around the same idea: customized treatment plans built around your unique needs, in a space designed so the visit itself feels easier than it usually does.
That means sleep comfort chairs in every treatment room, Netflix during longer procedures, sedation when you want it, and a no-charge consultation before any treatment plan begins.
View servicesPick a show before you lie back. Longer appointments fly by.
Treatment rooms built around the chair, not the equipment.
For anxious patients or longer restorative work, on request.
Meet the team and review options before any treatment begins.
★★★★★"From the moment I arrived, Anahi at the front desk greeted me with kindness and directed me to Dr. Cole and Matilda. Two days later, I had a deep cleaning performed by Rubi… painless. Biltmore Dental is a fantastic office."
★★★★★"As soon as I walked in the front staff (Anahi and Devyn) were welcoming, attentive and professional. Omar the hygienist was amazing and offered valuable advice that would serve me well between my visits."
★★★★★"I first learned about Biltmore Dental when I was having a dental emergency. I took a leap and booked a same-day appointment. Dr. Coles was amazing! He walked me through every step of treatment and even texted to check on me after my root canal. Omar is a great hygienist. He just did my cleaning today and my teeth feel better than ever."
Book a no-charge consultation. We'll show you around the office, introduce you to the people who'll actually be treating you, and walk through whatever's on your mind — no commitment.